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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Credelio Plus is the smallest chewable tablet that provides 4-in-1 protection against the most common threatening parasites. It is a comprehensive, fast and convenient broad-spectrum treatment that is gentle on your dog but tough on parasites. The product offers effective worm control with milbemycin oxime, plus immediate and persistent tick (including paralysis, brown dog, and bush ticks) and flea elimination with lotilaner in just one chewable tablet. It effectively kills fleas and ticks, controls flea allergy dermatitis, prevents heartworm and flea tapeworm infections, plus kills adult and juvenile hookworms and roundworms along with adult whipworms. Furthermore, now the treatment also claims to treat and control Demodex mites which live in the hair follicles of dogs and cause severe itching. Credelio Plus is a tasty, meat-flavored monthly chewable tablet designed for use in puppies from the age of 8 weeks and 1.4 kg in body weight.
The fast-acting formula starts killing fleas within 2 hours after administration and protects for a complete month. It can be used in conjunction with a variety of different treatments or preventatives and is also safe for ivermectin-sensitive dogs.
How does it work?
Credelio Plus consists of two active ingredients lotilaner and milbemycin oxime. Lotilaner actively kills fleas and ticks (including Paralysis ticks, Brown dog ticks, and Bush ticks). The onset of killing fleas is within 2 hours; fleas are eliminated within 6-12 hours of administration and kill re-infesting fleas within 4-6 hours. The other ingredient milbemycin oxime is a known chemical component in Australia that targets deadly heartworms and gastrointestinal worms such as adult and juvenile roundworms and hookworms along with adult whipworms.
| Dog Weight | Lotilaner/Milbemycin Oxime strength and number of Credelio Plus chews to be given | ||||
| 56.25 mg/2.11 mg | 112.5 mg/4.22 mg | 225 mg/8.44 mg | 450 mg/16.88 mg | 900 mg/33.75 mg | |
| 1.4-2.8 kg | One | - | - | - | - |
| >2.8-5.5 kg | - | One | - | - | - |
| >5.5-11 kg | - | - | One | - | - |
| >11-22 kg | - | - | - | One | - |
| >22-45 kg | - | - | - | - | One |
| >45 kg | Appropriate combination of tablets should be given | ||||
| Target species | Dogs |
| Mode of administration | Oral |
| Active Ingredients | Lotilaner, Milbemycin Oxime |
| Manufacturer | Elanco |
| Brand | Credelio Plus |
Product arrived before due date. I crush the tablet and mix in their food.
Haven't actually used it yet. Its the same ingredient that used to be in The Big 5 product and it was good, so I imagine it'll be similar.
I recently changed my online store. Must say absolutely delighted to have found this site.
My investigations cause me to think this is great value compared to other products. VetSupply great job.
I am quite pleased with your company. Your representative was very easy to speak with and answered all my questions. More importantly the package arrived a few days earlier than expected, always a plus.. my next order most assuredly will remain with your company.
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Credelio Plus should be given with or following food.
