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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
For treating heavy flea infestation in canines, Capstar is an active formula. This quick action tab works well in killing adult fleas. Within 30 mins of administration, Capstar starts destroying fleas and within 4 hours, it removes 100% of fleas. Treatment with Capstar poses no danger to pregnant and nursing dogs. As safe to use on 4 weeks of age puppies and older, weighing 0.5 kg or more, it is suitable for all breeds of dogs.
How does it work?
Capstar is an excellent flea treatment. It contains an active ingredient nitenpyram, which acts as an insecticide. This element disturbs nerve transmission in parasites, without any adverse effect on pets. Within 30 mins of Capstar administration, it starts working on adult fleas. This flea control product destroys fleas within few hours of treatment. Capstar is widely used for controlling heavy flea infestation and it works for 24 hours in killing fleas. It is highly beneficial when administered along with other long-term flea preventive treatments.
NitenpyramDosage chart
| Weight of the dog | Capstar dose |
| 1 – 11 Kg | 1 tablet Capstar 11.4 mg |
| 11.1 – 57 Kg | 1 tablet Capstar 57 mg |
| >57 Kg | 2 tablets Capstar 57 mg |
Contraindications
Do not use in puppies younger than 4 weeks of age.
Do not overdose dog with Capstar
| Target Species | Dogs |
| Mode of administration | Oral |
| Active ingredients | Nitenpyram |
| Manufacturer | Elanco |
| Brand | Capstar |
Capstar has worked everytime we've used on our lil boy.
We use Capstar as an emergency flea control for our dog.
I advise every dog owner to buy this as its very useful and effective.
I have two dogs, and I use Capstar on each one of those whenever we the fleas are harsh.
This is a fast acting flea treatment that kills almost all fleas withing a few hours.
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