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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s Prescription Diet Canine Metabolic Advanced Weight Solution is an easy to administer dry dog food that provides nutritional support for weight loss and maintenance. Clinically proven to support 28% body fat loss in just two months, the food is ideal for weight loss programs in canines. It helps curb hunger between meals by giving feeling of fullness.
The easy to administer food improves the pet’s metabolism and supports healthy and safe weight loss. It also ensures maintaining ideal weight in canines without nutrient excesses and deficiencies.
While introducing Hill's Prescription Diet Canine Metabolic Advanced Weight Solution dry food, just mix increasing amounts of it with decreasing amounts of your pet’s old food during a course of seven days.
To get the exact quantity of one time feed, divide the amount of food given in the following table by the number of feeds per day.
These are general guidelines. Your pet’s nutritional needs may change as per his/her age, temperament, health condition, weight gaining tendencies and activity level. Consult your vet for this and administer food in accordance with his advice.
Keep fresh drinking water readily available at all times. Wash bowls with soap and hot water after each usage. Keep the bags away from the reach of pets and children.
Weight Control
| Ideal Weight of Dog | Weight Loss | Weight Control |
| 5 lb (2,3 kg) | 1/2 cup (40 g) | 3/4 cup (60 g) |
| 10 lb (4,5 kg) | 7/8 cup (70 g) | 1 3/8 cups (115 g) |
| 15 lb (6,8 kg) | 1 1/8 cups (90 g) | 1 7/8 cups (155 g) |
| 20 lb (9,1 kg) | 1 1/2 cups (125 g) | 2 1/3 cups (190 g) |
| 30 lb (14 kg) | 2 cups (165 g) | 3 cups (245 g) |
| 40 lb (18 kg) | 2 1/3 cups (190 g) | 3 3/4 cups (310 g) |
| 50 lb (23 kg) | 2 3/4 cups (225 g) | 4 1/2 cups (370 g) |
| 60 lb (27 kg) | 3 1/4 cups (265 g) | 5 1/4 cups (430 g) |
| 70 lb (32 kg) | 3 2/3 cups (300 g) | 5 3/4 cups (470 g) |
| 80 lb (36 kg) | 4 cups (330 g) | 6 1/2 cups (535 g) |
| 100 lb (45 kg) | 4 3/4 cups (390 g) | 7 2/3 cups (630 g) |
Nutrient Analysis:
| Nutrient | Dry Matter % |
| Protein | 29.8 |
| Fat | 11.6 |
| Carbohydrate (NFE) | 38.7 |
| Crude Fiber | 13.6 |
| Calcium | 0.79 |
| Phosphorus | 0.7 |
| Sodium | 0.37 |
| Potassium | 0.96 |
| Magnesium | 0.170 |
| Carnitine | 400 ppm |
| Vitamin C | 259 mg/kg |
| Vitamin E | 696 IU/kg |
Caloric Content:
Dry 3096 kcal/kg
Ingredients:
Chicken By-Product Meal, Whole Grain Wheat, Whole Grain Corn, Corn Gluten Meal, Pea Bran Meal, Soybean Mill Run, Soybean Meal, Dried Tomato Pomace, Chicken Liver Flavor, Dried Beet Pulp, Flaxseed, Coconut Oil, Pork Fat (preserved with Mixed Tocopherols and Citric Acid), Lactic Acid, Powdered Cellulose, Pork Liver Flavor, DL-Methionine, L-Lysine, Iodized Salt, Dried Carrots, Dicalcium Phosphate, Potassium Chloride, Lipoic Acid, vitamins (Vitamin E Supplement, L-Ascorbyl-2-Polyphosphate (source of vitamin C), Niacin Supplement, Thiamine Mononitrate, Vitamin A Supplement, Calcium Pantothenate, Biotin, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Riboflavin Supplement, Folic Acid, Vitamin D3 Supplement), Choline Chloride, minerals (Manganese Sulfate, Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Calcium Iodate, Sodium Selenite), Taurine, L-Carnitine, Mixed Tocopherols added to retain freshness, Citric Acid added to retain freshness, Beta-Carotene, Phosphoric Acid, Rosemary Extract.
Not going any other online store
Great product I must say
My dog is large using metabolic kibble he loses weight and keeps it off I will always use thisI 100% stand by this product
Toasty really needed to loose some fat, so we ordered this and I'm happy to say that it has done great for her.
To maintain my dog's weight, I feed him this diet. So good.
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