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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Black Hawk Grain Free Ocean Fish Puppy Food contains quality ingredients that have lots of benefits for your puppy. This diet nourishes and supports the growth and development of puppies as well as assists in keeping the skin healthy and shiny. Moreover, these diets are highly digestible and rich in protein and is loved by all puppies.
Daily Feeding Guidelines
| Weight of Puppy | 6 to 16 weeks | 4 to 9 months | 10 to 12 months |
| 1 to 2 kgs | 1/2 to 3/4 cups | 1/3 to 2/3 cups | 1/3 to 1/2 cups |
| 2 to 5 kgs | 3/4 to 1 1/2 cups | 2/3 to 1 1/4 cups | 1/2 to 1 cups |
| 5 to 10 kgs | 1 1/2 to 2 2/3 cups | 1 1/4 to 2 1/4 cups | 1 to 1 3/4 cups |
| 10 to 15 kgs | 2 2/3 to 3 1/2 cups | 2 1/4 to 3 cups | 1 3/4 to 2 1/3 cups |
| 15 to 20 kgs | 3 1/2 to 4 1/3 cups | 3 to 3 2/3 cups | 2 1/3 to 3 cups |
| 20 to 25 kgs | 4 1/3 to 5 ¼ cups | 3 2/3 to 4 1/4 cups | 3 to 3 1/2 cups |
| 25 kgs and above | Add ¾ cup for every 5 kg of weight | Add ½ cup for every 5 kg of weight | Add ½ cup for every 5 kg of weight |
Guaranteed Analysis
| Crude Protein | (min)27% |
| Crude Fat | (min)17% |
| Crude Fibre | (max)4.5% |
| Ash | (max)10% |
| Calcium | (max)2.5% |
| Phosphorus | (max)1.4% |
| Moisture | (max)10% |
| ME | 3640 kcal/kg |
Ingredients
Fish Meal, Field Peas, Beef Fat, Tapioca, Potato, Sweet Potato, Beet Pulp, Beef Digest, Essential Vitamins & Minerals (see tables), Canola Oil, Chicory Root, Fish Oil, Sunflower Oil, Salt, Alfalfa, Apple, Coconut Oil, Carrot, Brewer's Yeast, Natural Antioxidants, Pumpkin Seed, Glucosamine HCl, Yucca schidigera, Spinach, Dried Kelp, Tomato Powder, Yoghurt Powder, Emu Oil, Chondroitin Sulphate, Blueberries, Cranberries, Dandelion, Peppermint, Rosemary.
Takes care of her nutritional needs
In no time, my pet has become a fan of it
My pup loves it. He enjoys it!
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