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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Zylkene Nutritional Supplement For Dogs And Cats is an excellent product that helps support balanced behaviour in pets. It also helps pets stay relaxed in difficult or uncertain situations. The product is lactose-free, non-drowsy, and has no known side effects, thus it is safe to be given to all kinds of dogs and cats. This nutritional supplement is really helpful during challenging events such as travelling, loud noise, new people, separation, vet visits, introduction of new pets, parties and fireworks. Besides, this supplement comes in three variants of 75MG, 225MG, and 450MG.
How it works?
Zylkene Nutritional Supplement For Dogs And Cats is made up of several quality ingredients such as maltodextrin, casein (trypsin hydrolysed bovine casein), magnesium stearate. These ingredients amalgamate really well in providing your pet the best ever care during stressful and uncertain situations.
Dosage
| Capsule Strength | Weight of Pet | Capsule Per Day |
| 75MG | Less than 5 kgs | 1 |
| 75MG | 5 to 10 kgs | 2 |
| 225MG | 10 to 15 kgs | 1 |
| 225MG | 15 to 30 kgs | 2 |
| 450MG | 15 to 30 kgs | 1 |
| 450MG | 30 to 60 kgs | 2 |
| Target Species | Dogs and Cats |
| Mode of Administration | Oral |
| Active Ingredients | Maltodextrin, Casein (Trypsin hydrolysed bovine casein), Magnesium stearate |
| Manufacturer | Vetoquinol |
| Brand Name | Zylkene |
Once we started using this we've not used anything else.
This helps our cat when he's stressed, and a great price for it.
after a stay in cat cottages, my cat has some upset; was recommended by family and vet to try zylkene; it's easy to administer, seems to have a calming effect
I will recommend this product to every one.
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