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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Royal Canin Hairball Adult Gravy Cat Food is a complete and well-balanced feed formulated to reduce hairball formation in adult cats. It has been proven to reduce hairball formation in cats in 14 days. This gravy-based cat food contains a specific blend of natural dietary fibres, including psyllium, for smooth intestinal transit. It is also good for your cat’s urinary system, as it is formulated with a balance of minerals. If your cat is prone to hairballs, opt for Royal Canin Hairball Adult Gravy Cat Food and see the difference!
Feeding Guide
| Feeding Wet Only | |
| Cat Weight | IDEAL WEIGHT (normal energy needs) |
| 3 kg | 2 + 1/2 pouches |
| 4 kg | 3 pouches |
| 5 kg | 3 + 1/2 pouches |
| 6 kg | 4 pouches |
| Feeding Hairball Care Dry + 1 pouch of Hairball Care Wet | |
| Cat Weight | IDEAL WEIGHT (normal energy needs) |
| 3 kg | 26 g |
| 4 kg | 36 g |
| 5 kg | 46 g |
| 6 kg | 55 g |
| Target species | Cats |
| Product Type | Gravy Cat Food |
| Key Ingredients |
Composition: Meat and animal derivatives, fish and fish derivatives, cereals, vegetable protein extracts, minerals, derivatives of vegetable origin, yeasts. Additives: Vitamin D3: 40 IU, Iron: 3 mg, Copper: 2.6 mg, Zinc: 10 mg, Manganese: 1 mg, Iodine: 0.32 mg Technological additives: Clinoptilolite of sedimentary origin: 2g |
| Brand | Royal Canin |
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