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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
ThunderWunders Calming Chews are the easiest way to calm your cat during anxious situations. The drug-free, bite-sized chews offer tasty finicky flavor which are made with globally sourced constituents that encourage composure and relaxation, enabling you to have more fun times with your furry companion. Recommended by veterinarians, Easy-to-use ThunderWunders calming chews are helpful during your cat’s stressful situations such as thunderstorms, fireworks, separation anxiety, travel, alone time, grooming, or vet visits.
How it works?
ThunderWunder Calming chews for cats consists L-Tryptophan, Chamomile Flower, and Thiamine as active ingredients. L- Tryptophan reduces reactions to environment-produced stress; Chamomile works as a muscle relaxant, lowers anxiety, and aids in settling upset stomachs in hyperactive cats; Thiamine (Vitamin B1) helps improve motor functions.
| Cat Weight | Number of ThunderWunder Calming Chews |
| Up to 5 lbs | One soft chew daily |
| 6 to 10 lbs | Two soft chews daily |
| Over 10 lbs | One soft chews daily per 5 lbs of body weight |
| Target Species | Cats |
| Active Ingredients | Active Ingredients: L-Tryptophan, Chamomile Flower, Thiamine Mononitrate Inactive Ingredients: Brewers dried yeast, Calcium Propionate, Canola Oil, Citric Acid, Corn Starch, Disodium Phosphate, Dried Cheese, Dried Chicken, Liver Green Tea Extract, Mixed Tocopherols, Natural Flavors, Rosemary Extract, Salmon Oil, Silicon Dioxide, Sorbic Acid, Soy Lecithin, Vegetable Glycerin, Vegetable Oil, Water. |
| Manufacturer | ThunderWorks |
| Brand Name | ThunderEase |
The composition doesn't cause any harm to him
The formula relaxes my kitty when she's frightened
My kitty seemed to have liked the finicky flavor of it.
A: It depends on your cat's weight. You can give 1 chew daily per 5lbs of body weight. As it is intended for intermittent use, do not exceed 4 chews daily or seven consecutive days at a time.
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