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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Capstar is a quick action flea treatment for cats. The oral treatment kills fleas rapidly and eliminates them 100% within 3 hours of administration. It starts working within 30 minutes and kills adult fleas. This unflavored tablet is easy to dose and is suitable for nursing and pregnant cats. It can be given daily at an interval of 24 hours in case of heavy flea infestation or re-infestation. It is safe t to use in kittens from 4 weeks of age and 0.5 kg
How does it work?
An active ingredient Nitenpyram in Capstar, is an insecticide. This oral treatment kills adult fleas instantly and protects cat from heavy infestation. The key ingredient nitenpyram interferes with nerve transmission in fleas, with no adverse effect on cat. It kills fleas and controls heavy flea infestation.
For more advice on Capstar treatment in cats, consult your vet.
Contraindications
| Target species | Cats |
| Mode of administration | Oral |
| Active Ingredients | Nitenpyram |
| Manufacturer | Elanco |
| Brand Name | Capstar |
I usually use this tab when our cat gets badly infected
I've used it for MANY years now (17 or 18?) on cats AND dogs! FAST knockdown - yes, the animal WILL go crazy itchy, for a short time, but this is as fleas are biting as they are dying (I believe); best flea control in short time.
Good product!!
it is the quickest remedy we can ever get to shoo away those fleas.
it works so fast that our cat is free from fleas instantly
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