A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
The product has been removed from its original packaging.
Labels or seals on the product have been tampered with or removed.
The product has clear signs of use, damage, or is soiled.
The product contains food or medication.
The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Greenies Dental Teenie Chews are for small dog dental hygiene. Formulated with lesser calories, the dental treats prevent obesity. It makes teeth strong and keeps gums healthy. These treats address smaller dogs dental problems and help maintain their dental hygiene. Along with skin and coat, this scientific formulation provides dental care. The one-time chew offers multiple solutions for oral health such as fights bad breath, prevents plaque and tartar build-up, and keeps gums healthy.
How it works?
Greenies dental chews are formulated with special ingredients for dog teeth. Enriched with vitamins and minerals, it helps boost total health along with dental care. The B-vitamins riboflavin and niacin are extra supplemented to support healthy skin, coat and metabolic processes. With low-calorie content, it prevents health conditions due to obesity. The chewy texture scraps away plaque and keeps gum healthy.
An easy treat for my Pug that she absolutely loves! I sometimes cut them in half or we’d run out of supplies in a short time! Best of all, Greenies also smell delicious and freshen Peggy’s mouth, protects her pearly whites!!! . Highly recommend, thanks.
Margaret
Greenies for dogs
Everything I order from VetSupply are good ?? they come on time, are packed well and I shall continue to order from the, whenever I need canine supplies.
Ciara
Nothing boring about these treats..
These are tried and tested and adored by my girls - we highly recommend them (and the 'mouth music' that ensues ;) ). Highly recommended!
Denise
Great Greenies!
Our Pug spins in circles when she hears the packet being opened ! I I sometimes break them in half or cut into three pieces for “ training” ?? Highly recommend .